Messaging a location channel notifies all assigned team members
Who can communicate using the location inbox?
Cleaners, managers and supervisors are able to communicate using the location inbox in Swept+ as long as they are approved for the location.
Clients cannot see location messages, shared files in a location channel. The Location Channel is for the commercial cleaning company and their team only.
Download Images
Within Swept, you are able to download the images to your phone.
iOS/Android
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Click on the image you would like to download.
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Click on the download icon in the top right corner.
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Your phone will show Image Saved at the bottom.
Translation
Translation within Swept is based on your device’s language. For example, if your device is set to use French, you will see your messages in French and can communicate in French. Users who have their devices set to another language will see your message in their language.
If you would like to see the message in the original language it was sent in, click the translate symbol next to the message.
Delete a Message
Only managers are able to delete messages within an inbox. Just tap and hold on any message bubble and select Delete Message.
Copy a Message
Users can copy messages to paste them elsewhere. Just tap and hold on to any message bubble and select Copy Message.
Mute/ Unmute a Channel
Users are able to mute a channel that they do not want to see notifications for. When a channel is muted for a user, they will not get any push notifications, they will not see their badge count increase, and the channel will remain shown as read in the web app and Swept mobile app.
This is a user-specific action, so only the user can mute and unmute a channel. To mute a channel, click on the three dots in the top right of the channel. Select mute notifications or unmute notifications.
The notify checkbox in a user profile does not include muting a channel. Only users can mute specific channels for themselves.
Location Messaging is not supported in the Launch package. Upgrade today if you'd like to take advantage of this communication feature.
It is available in Optimize, Scale and Loyalty packages.
If you have any questions, contact our technical support team in our chat or email us at support@sweptworks.com.