Swept Support Center
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Manage your Operations
Support Center
Getting Started with Swept
Configure your Account
Data Imports
Cleaners
Cleaner Clock In/ Out
Locations
Manage your Operations
Locations
Inspections
Reports
Time Tracking
Scheduling
One Time Service
Work Orders
Payroll Reports
Checklist
GeoFence
Supplies
Alerts
Inbox & Messaging
Clients
Public Surveys
Manage your Team
Cleaners
Checklists
Direct Messaging
Permissions
Translation
Travel Time
Text (SMS)
IVR
Supervisors
Clock In/Out
Managers
Breaks
Swept+ Mobile App
Resources
Troubleshooting
Onboarding
Release Notifications
Back to home
Swept Support Center
Manage your Operations
Support Center
Getting Started with Swept
Configure your Account
Data Imports
Cleaners
Cleaner Clock In/ Out
Locations
Manage your Operations
Locations
Inspections
Reports
Time Tracking
Scheduling
One Time Service
Work Orders
Payroll Reports
Checklist
GeoFence
Supplies
Alerts
Inbox & Messaging
Clients
Public Surveys
Manage your Team
Cleaners
Checklists
Direct Messaging
Permissions
Translation
Travel Time
Text (SMS)
IVR
Supervisors
Clock In/Out
Managers
Breaks
Swept+ Mobile App
Resources
Troubleshooting
Onboarding
Release Notifications
Manage your Operations
Find everything you need on all of Swept's features. Discover how to use our features to create simple workflows for your operations team.
Locations
Locations Details Overview
How to manage the Cleaning Instructions?
How to manage the Security Information and Security Pin?
Why Can't I See All or Some of My Locations As a Manager/Supervisor?
Inspections
Why should you use Inspections?
How to create and manage Inspection Plans and Inspection Templates?
How do I complete an Inspection on the Swept+ mobile app?
How do I view the Inspections Report?
How do I view the Last Inspection Summary by Location Report?
Why Don't I Have Access to Inspections?
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Reports
Swept Reports
How Do I Pull an Offsite Clock In/ClockOut Report?
Schedule Variance Report
Problems Report
Schedule Variance Summary By Location Report
Time Entry Summary by Cleaner Report
Swept+ Mood Reporting
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Time Tracking
What is the Time Entry Report?
How does the Time Tracking Dashboard work?
Why I am getting errors when I edit the Time Entry Report?
Desktop - Time Entry Report
Time Entry Details
Add/Edit/Invalidate Time Entries
Time Entry - Log-In/Out Status - What Do They Mean
How do I manage Breaks in Swept? - BETA feature
How do Cleaners view their time sheets?
Current Pay Period Card Settings
Payroll Report: Why Does the Approved Time Default to Scheduled or Reported Time?
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Scheduling
How do I edit or delete a shift in Swept?
Schedule Calendar
Scheduling Overview
Schedule List
How do I create a schedule in Swept?
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One Time Service
How do I create a Location after completing a One Time Service?
How do I use One Time Services in the Web App?
Can I apply break rules to One Time Services?
How do I create a report for One Time Services?
Work Orders
How do I create a Work Order in Swept?
Work Order Results Report
Payroll Reports
How do I use the Payroll Report in Swept?
What do the Payroll Statuses mean on the Payroll Report?
How do I approve Payroll?
How do I configure the Payroll Report?
Why am I getting Payroll Errors?
How do I sync my account with QuickBooks?
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Checklist
How to create a Checklist and Checklist Templates?
What are the best practices and examples using Location Checklists and Checklist Templates?
How to view Checklist results?
GeoFence
How does the Mandatory Geofence work?
Supplies
How to request Supplies in the Swept+ mobile app?
How to Manage Suppliers and Supplies?
How to assign Supplies to a Location?
How to Complete Supply Requests in the Swept + Mobile App?
How to complete supply requests in the Web app and use the Supplies Reports?
How to use the Requested Supplies Widget in the Swept+ mobile app?
Request Supplies
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Alerts
How does the Enable Alerts feature work?
Late Alerts
Inbox & Messaging
Overview of Location Channels vs. Client Channels across user roles
How to manage the Swept Inbox messages and channels in the Swept web app?
How to manage the Swept Inbox messages and channels in the Swept+ mobile app?
Location Messaging on Swept+ mobile apps
Custom Channels
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Clients
How to Manage Clients
How to Manage Clients in the Swept+ mobile app?
Swept Client Portal
How does Client messaging work in the Swept+ mobile app?
Client Portal Inspections
Swept+ Me for Clients
How do Clients Text their Client Channel?
How Do I Assign Clients to Their Location?
Client Inbox Messages
Why Can't I See Client Messages?
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Public Surveys
Using Swept for Public Surveys