How can a new user create a password and sign-up to Swept app

Learn how a new user can set up their password and log in to the Swept+ mobile app using their email address or phone number along with their password

Who can Log In to the Swept+ mobile app?

All active users can log in to the Swept+ mobile app once their profile has been created in the Swept account and sent an invite to create a password. 

How to set up a password as a new user?

To get started with Swept+, a new user will have to set up a password using the link provided in the invite email or SMS. An example of what an invite email looks like is shown below.

Screenshot 2024-07-16 at 10.41.35 AM

Another example of the invite SMS:

 User invite SMS

If a new user does not receive the invite email in their inbox, be sure to also check the SPAM folder.

Signing in

Once a user has set their password, they can easily log in using either their email address or phone number as their username, along with their password.

Forgot Password

If a user forgets their password, they can easily request a password reset email. They just need to click on the "Forgot password?" link located below the Sign In button on the Sign In page. This will redirect the user to a new screen where they can enter their email address or phone number in the Username field. After clicking the "Send Email" button, the user will receive a password reset link in their inbox.

Password reset links can be sent to the user's email and phone number. 

Password Setup Link Expired

If your password setup link has expired, you will need to contact your Admin to request a new link. This is important because the original link is only valid for a limited time to ensure the security of your account. Once your Admin has resent the new password setup link, you will receive it via email or SMS. Simply click on the new link to be directed to the password creation page, where you can set up your password securely.

 

If you have any questions, contact our technical support team in our chat or email us at support@sweptworks.com.