---
title: How to Request Supplies
description: Learn how Managers, Cleaners and Supervisors can Request Supplies from the Swept mobile app.
---
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1. [Swept Support Center](https://knowledge.sweptworks.com/knowledge?hsLang=en)
2. [Supplies](https://knowledge.sweptworks.com/knowledge/supplies?hsLang=en)
# How to Request Supplies
## Learn how Managers, Cleaners, and Supervisors can Request Supplies from the Swept mobile app.
| Watch the video for English Instructions. | Watch the video for Spanish Instructions. |
| --- | --- |
This functionality is **ONLY** available in the Scale and Loyalty plans. To upgrade your plan, [click here](https://sweptworks.com/compare-plans?hsLang=en).
### **Who can order Supplies?**
Managers, Cleaners, and Supervisors can request supplies.
### **Where can you request supplies?**
Supplies can only be requested in the **Swept mobile app.**
### **How to Request Supplies**
****
- Sign in to your Swept mobile app and clock in for your shift.
- While you’re clocked in, tap **Location Details**.
- Or tap **Locations (bottom menu)** and choose the location where you want to request supplies.
- Scroll down and select **Request Supplies**.
- You’ll see the supplies assigned to that location, including **images** to help you choose the correct item.
- For the supply you want to request, enter:
- **Remaining:** how many supply items are left at the location
- **Needed:** how many supply items the location needs
- Not sure what numbers to enter? Send a message to your **supervisor or manager** before submitting.
- Tap **Submit Request**.
- You’ll see a confirmation message that your request was submitted, and your manager will be notified.
**Important Notes:**
- The Supplies Request feature is **not an inventory tool**.
- **Remaining** cannot be submitted as **0**.
- **Needed** is required to submit a request.
### **Prevent Duplicate Requests**
If a supply item has already been requested and is **pending approval**, it will not appear as available to request again. This helps prevent duplicate requests until a Manager or Supervisor completes the pending request.
Pending requests can be reviewed and completed in both the **web app** and the **Swept mobile app by a Manager or Supervisor.**
### **How to see the pending Requested Supplies?**
****
Tap the **Requested** tab to see supplies that have already been requested. You’ll see the **request date**, the **Remaining** quantity at the time of the request, and the **Needed** quantity.
While a request is still **pending**, that supply item won’t be available to request again. Once the pending request is completed, it will become available to request again if needed.
💬 If you have any questions, contact our technical support team via chat or email us at **[support@sweptworks.com](mailto:support@sweptworks.com).**
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