Details
The Swept Client Portal is available in your browser as a web app! Communication can still also be completed in the Swept+ mobile app. The Client Portal allows you to engage with your clients like never before focusing on challenges like visibility, communication, engagement & ease of use.
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Communication: Your clients can easily communicate with required staff members and your company regarding any questions, concerns, or requests they may have.
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Inspection Reporting: Provides inspection reports on inspections completed by your company for visibility to the client.
Who Has Access to the Client Portal
Once a client is added within Swept they have access to the client portal at https://client.sweptworks.com/login
Instructions
- Sign in at https://client.sweptworks.com/login with the username and password provided by your cleaning company.
- In the left hand menu you can view available features for the client. Click on the feature below to learn more!
- Messages - Clients, managers and supervisors assigned to the same location are able to communicate through the client message board. If the client is not assigned to a location they are able to communicate with admin managers only.
- Inspections - Clients are able to search and view the inspections completed at their location(s) that have been sent to any client at the same location once the inspection is completed. For example if the location has two clients assigned and one client is emailed the inspection then it is available for both to see.
- Along the top you will see your cleaning company name and to the right you can view:
- Messages - This will take your client to their client chat. Clients, managers and supervisors assigned to the same location are able to communicate through the client message board.
- Your Avatar - When clicked on you can see the option to Sign Out.
For more information on the features within the client portal check our these support articles: