In Swept, we have various roles for team members, each designed to facilitate specific responsibilities and streamline operations within the organization. This structured approach not only enhances accountability but also fosters collaboration among team members, allowing for a more organized and productive work environment.
What is the Cleaner’s role?
Field employees only need to clock in to record their hours. Cleaners have a communication-driven role, including clocking in/out, reporting issues, sharing moods, communicating with team/managers, requesting supplies, and accessing instructions and security info only on our mobile apps. If you'd like to see the Cleaner's mobile experience, you can click here.
What is the Manager's role?
Managers, created by Administrators, have varying levels of permissions based on the organization's structure. They cannot Clock In/Out from shifts.
What is the Supervisor's role?
The Supervisor role has the same capabilities as a Manager, including clocking into shifts to record hours worked, scheduling shifts, and accessing the Swept Web App based on provided permissions. For more information on permissions, please click here.
What is the Administrator's role?
The Administrator role is assigned to the person who signs up for the account.
The Administrator is the individual who oversees all company operations and is the only user who can add other Managers or Administrators.
You may add up to 3 admins, if you have questions contact support via chat.
What can the Administrator(s) do?
- Create and invite users.
- Set permissions for managers and supervisors.
- Assign approved locations for managers, supervisors and cleaners.
- Configure account settings: cleaner support phone #, client support phone #, cleaner support email, TimeZone, country, Language and pay period.
- Create Checklist Templates
- An Administrator will receive the client's messages even if the client is not assigned to a location
Click here to learn more about Managing Swept as an Administrator.
If you have any questions, contact our technical support team in our chat or email us at support@sweptworks.com.